Verzendbeleid
Shipping Policy
ADM PRO is a professional B2B diamond marketplace connecting verified sellers and professional buyers.
While product transactions take place directly between buyers and sellers, ADM PRO may assist with secure logistics and delivery coordination for certain transactions.
1. Insured Shipping
For selected orders, shipments may be arranged through Malca-Amit, a globally recognized logistics provider specializing in high-value goods.
All shipments arranged through this service are fully insured during transit according to the carrier’s insurance coverage terms.
Shipping arrangements may include:
• secure diamond logistics
• insured transportation
• professional handling of high-value goods
• international delivery through specialized carriers
Shipping timelines and final delivery conditions depend on the logistics provider and destination.
2. Buyer Pickup Option (Antwerp)
Buyers may also choose to collect their goods directly in Antwerp.
Orders can be picked up from the Antwerp Shop Point or another agreed secure location.
Pickup arrangements must be coordinated in advance with the seller or ADM PRO team.
Valid identification and business verification may be required at pickup.
3. Shipping Responsibilities
Shipping conditions, including:
• delivery timelines
• insurance terms
• customs documentation
• import duties or taxes
may vary depending on the transaction and destination country.
Buyers are responsible for complying with local import regulations and customs requirements.
4. Liability Disclaimer
ADM PRO may assist in arranging logistics services, but the platform is not the carrier and does not operate shipping companies.
ADM PRO cannot be held responsible for delays, damages, or disruptions caused by third-party logistics providers.
Any claims related to shipping or insurance must be handled according to the policies of the shipping provider.
5. Platform Role
ADM PRO provides:
• a professional B2B trading environment
• verified supplier access
• secure communication tools
• optional logistics coordination support
ADM PRO does not operate warehouses or maintain physical inventory unless otherwise specified by individual sellers.